The AI knowledge base your whole team can ask
- Google Drive
- SharePoint
- Confluence
- Notion
- Slack
Connect the places your company keeps its knowledge. Everyone on the team asks in plain words and gets an answer with the source, in the browser, in Slack and in Teams, and only from documents they are allowed to open.
- Built for teams of 5 to 200 people
- Your documents are never used to train AI models
- Set up in an afternoon, no sales call
Searching the documents
Sources checked
Connect the places your knowledge already lives
ChatDocument reads your company documentation where it already is and keeps up with every change, so nobody has to move files or rewrite a wiki first.
- Google Drive1,248 files
- SharePoint and OneDrive862 files
- Confluence410 pages
- Notion196 pages
- Dropbox233 files
- Slack12 channels
- PDF, Word, Excel and PowerPoint uploads73 files
- Websites and help centers2 sites
From scattered documents to one answer in four steps
Connect once. ChatDocument indexes what you point it at, follows the permissions you already have and keeps the index current as files change. See how it works in detail.
- 01
Connect your sources
Pick the drives, wikis, workspaces and channels to include. New and edited documents are picked up on their own.
- 02
Organize spaces by department
HR, Sales, Support, Legal and IT each get a space with their own owners. Anyone can also ask across every space they can see.
- 03
Ask like you would ask a colleague
Type a question in the web app, mention the bot in Slack or message it in Teams. The answer arrives in seconds.
- 04
Check the source in one click
Every sentence carries its source. Click it and the original document opens at the exact passage.
Answered from 2 documents in 1 space
Sales can offer up to 15 percent off a yearly deal without approval. Sales Playbook, 2.1
Anything above that needs a sign off from the head of sales before the quote goes out. Discount Policy, p. 1
Discounts on yearly billing
Yearly contracts are billed up front and renew on the anniversary of the start date.
Sales can offer up to 15 percent off a yearly deal without approval. Larger discounts are agreed in the deal review before the quote goes out.
Every answer shows where it came from
ChatDocument answers only from your company documents. Each statement links to the document, section and space it came from. When your documents do not hold the answer, it says so plainly and shows the closest passages it checked, so your team never acts on a guess.
- Source chip on every sentence, with the document name and section
- Open the original file at the cited passage
- A plain "not in your documents" instead of an invented answer
- Answers in the language of the question, from documents in most major languages
4.2 Annual leave
Annual leave is granted on top of public holidays and is booked through the HR portal at least two weeks ahead.
New employees get 20 vacation days in their first year, counted from the start date. From the second year the allowance grows by one day for every full year of service, up to 25 days.
Unused days carry over to the next year up to a limit of five. Days beyond that limit expire on 31 March.
Leave during the first month is possible with the written consent of the manager and HR.
HR space
Private spacePermissions mirrored from SharePointEveryone sees only what they are allowed to see
Permissions come from your sources. If a person cannot open a salary sheet in SharePoint, ChatDocument will never quote it to them. On top of that, every department space has its own owners and members.
- Permissions inherited from Google Drive, SharePoint, Confluence and Notion
- Private spaces for HR, Legal and leadership
- Roles for admin, space owner, member and reader
- Audit log of questions, answers and access on Scale
Answers right where your team already asks
Most questions start in chat. Add the ChatDocument bot to Slack or Microsoft Teams and it answers in direct messages and in channels like #help, #hr and #it, with the same sources and the same permissions as the web app.
- Open the IT portal and choose Reset VPN profile.
- Approve the push notification on your phone.
- Restart the VPN client and sign in with your company account.
- Mention the bot in any channel or send it a direct message
- Auto answer in help channels before an expert has to step in
- Hand off to a person with one click when the answer is not there
- Every answer in chat links back to its source
One workspace, a space for every department
Each team keeps its own knowledge, with its own owners, while the whole company asks from one place.
HR and People
Leave, benefits, expenses and handbook questions answered once and for everyone. HR knowledge base
Leave Policy 2026, p. 4HR portal record
Equipment Policy, 2.3
Sales
Pricing rules, product answers and security replies for live deals and RFPs. Sales enablement
Sales Playbook, 2.4
Plan Comparison, p. 2
Customer support
Consistent answers from runbooks, release notes and the help center. Support knowledge base
Support Runbook, exports
Billing migration sheet
IT helpdesk
Access, devices and software how-tos without a ticket. IT helpdesk answers
IT Access Guide, step 5
IT Security Policy, 3.1
Legal
Contract and policy questions inside a restricted space. Legal knowledge
Master Services Agreement, 9.2
Contract Templates, DPA EU
Operations
Processes, SOPs and vendor rules in one place. Operations and SOPs
Vendor Policy, 1.2
Incident Response SOP, p. 1
Knowledge that stays correct
The answers your team relies on most can be verified by an expert, given an owner and an expiry date. ChatDocument shows the verified version first and reminds the owner when it is time to check it again.
- Verified answers with an owner, a review date and version history
- Saved answers the whole team can reuse
- Questions nobody could answer, collected for the right owner
- Conflicting and outdated documents flagged before they mislead anyone
Can I take parental leave in two separate blocks?
Is the dental plan available to part time staff?
How do I change my emergency contact?
Can I install Docker on a managed laptop?
Where do I find the guest Wi-Fi password?
Which monitors are approved for home office?
See what your team keeps asking
Questions show you where documentation is missing and which teams carry the load. The analytics view and the monthly leadership report turn that into a short list of fixes.
- Top questions and topics by department
- Share of answers backed by a source
- Unanswered questions and their trend
- Estimated hours saved for the team
- CSV export and a monthly report by email
- HRleave
- HRbenefits
- ITaccess
- ITdevices
- Salespricing
- Salessecurity
- How do we price a yearly deal?
- Which security questions can I answer myself?
- Where is the current price list?
- Who approves a custom contract?
New hires get up to speed without a dozen calls
Give every department an onboarding path with the first questions people always ask, answered from your own documents. Managers see who has gone through it.
- Department paths with the first questions and their answers
- Links to the source document for each answer
- Progress for the manager
- New hires keep asking the same assistant after week one
Built for company knowledge, not for one file
| ChatDocument | General AI chatbot | Enterprise search suite | Company wiki | |
|---|---|---|---|---|
| Answers from all company sources | yes | no | yes | only its own pages |
| Source on every answer | yes | rarely | yes | no |
| Follows source permissions | yes | no | yes | own permissions |
| Slack and Teams bot | yes | no | yes | add on |
| Verified answers and gap detection | yes | no | partly | no |
| Self-serve, live the same day | yes | yes | no, sales led rollout | yes |
| Flat team price | from 74.50 USD per month | per seat | custom quote | per seat |
The plan in numbers
- 200people in one workspace on Scale
- 60,000questions a month on Scale
- 8types of sources to connect
- 50%off with yearly billing
- 0documents used to train AI models
Built to hold the documents your company cannot lose
Your workspace holds contracts, salaries and plans, so the rules are simple and written down. Read the full security page.
Read the security page- Encrypted in transit (TLS) and at rest
- Never used to train AI models, and AI model providers are bound by contract not to train on your content
- Permissions inherited from your sources, private spaces for sensitive teams
- SSO (SAML), SCIM provisioning, audit log and retention rules on Scale
- Delete a document, a source or the whole workspace at any time
One price for the whole team
Every plan is a monthly or yearly team subscription, with no per seat math. Full details are on the pricing page.
Save 50% with yearly billingTeam
A team getting its documentation in one place.
- Up to 15 people
- 3,000 questions per month shared by the team
- 5 connected sources and uploads
- 10 department spaces
- Verified and saved answers, roles
- Basic question analytics
Business
A company that wants answers where people already work.
- Up to 50 people
- 15,000 questions per month shared by the team
- All connectors, unlimited sources
- Slack and Microsoft Teams bot
- Gap detection and onboarding paths
- Leadership reports
Scale
An organisation with security and admin needs.
- Up to 200 people
- 60,000 questions per month shared by the team
- SSO (SAML) and SCIM provisioning
- Audit log and retention rules
- API, webhooks and intranet widget
- Priority support
FAQ
Which sources can ChatDocument connect?
Google Drive, SharePoint and OneDrive, Confluence, Notion, Dropbox and Slack, plus uploaded PDF, Word, Excel and PowerPoint files and websites such as a help center. Sources stay where they are, and new or edited documents are picked up on their own.
Will people see documents they should not see?
No. Permissions come from your sources, so a person only gets answers from documents they can already open there. Department spaces add their own owners and members, and private spaces keep HR, Legal or leadership material inside the team.
Can ChatDocument make up an answer?
Answers are built only from passages found in your company documents, and every sentence links to its source. When the documents do not hold the answer, ChatDocument says so and shows the closest passages it checked instead of filling the gap from general knowledge.
Are our documents used to train AI models?
No. Your documents are encrypted in transit and at rest, they are never used to train models, and the AI model providers we work with are bound by contract not to train on your content. You can delete a document, a source or the whole workspace at any time.
How does the Slack and Teams bot work?
Add the bot to your workspace, then mention it in a channel or message it directly. It answers with the same sources and permissions as the web app, can answer automatically in help channels, and hands off to a person when the answer is not in your documents. The bot comes with Business and Scale.
Is there a plan for one person?
No. ChatDocument is built for teams, so every plan is a team plan: Team for up to 15 people, Business for up to 50 and Scale for up to 200. There is no free plan; the demo on this page lets you try it on a sample company first.
What counts as a question?
One answer is one question, whether it is asked in the web app, in Slack, in Teams, through the widget or through the API. Questions are shared by the whole team, limits reset each month, and you can move to a larger plan at any time with the difference charged right away.
How do billing and cancellation work?
Choose monthly or yearly billing, which costs half as much per month. Cancel any time and access runs to the end of the paid period. Payments are final, with the exceptions listed in the refund policy.
Give your team one place to ask
Connect your first source and invite your team today. Answers with sources start with the first question.