Document chat widget that answers visitors from your approved documents only
Put a cited assistant on your help center, product site or intranet with a single script tag. The widget is locked to one space you choose, answers only from the documents in it, shows the page behind every statement and tells the visitor plainly when the answer is not in the material.
Your documentation, answering for itself
Visitors ask in their own words and get an answer built from your manuals, policies, FAQs or product sheets, with citation chips they can click to read the source passage. Because the widget can reach only the space it is tied to, it cannot quote internal files from other spaces, and it does not improvise from general knowledge. When a question falls outside the documents, the widget says it has no answer in the material and shows the closest passages it checked.
- Restricted to one space per widget
- Every statement cited to a document and page, checked before display
- A clear reply when the documents do not cover the question
One tag on the page
Create a widget in the space settings, copy the tag and paste it before the closing body tag of your page or intranet template. The data-space attribute ties the widget to that space.
The tag above is illustrative. Your own tag, with your space identifier, is shown in the space settings once the widget is created.
<script src="https://chatdocument.ai/widget.js"
data-space="spc_7Kx2Lm9Q"
data-title="Ask our help center"
async></script>From space to live widget
- 1Create or pick a space and add the documents the widget may use, by upload, URL or a connected drive folder.
- 2Open the space settings, create a widget and set its title and the domains allowed to load it.
- 3Paste the tag on your page.
- 4Visitor questions are answered from that space only, and each answer counts toward the questions of your plan.
- 5Update the documents in the space and the widget answers from the new versions after they are indexed.
Either party may terminate at the end of the initial term or any renewal termp. 7
<script
src="https://chatdocument.ai/widget.js"
data-space="support-docs"
async></script>Widget on a help center page
A help center page with the widget open in the corner, answering a question about return windows and citing the returns policy, page 2.
Business and Enterprise
The widget comes with Business (499 USD monthly, or 249 USD per month billed yearly) and Enterprise (1,490 USD monthly, or 745 USD per month billed yearly). Every widget answer counts as 1 question from the pooled monthly questions: 7,000 on Business with 800 a day, 20,000 on Enterprise with 2,000 a day. When the daily or monthly limit is reached, the widget stops answering until the limit resets or you move to a larger plan. See chat with PDF pricing.
Where a cited widget fits
- AI support answers from documentation: first answers to customers taken from approved help articles.
- HR policy chatbot: an intranet assistant that answers staff from the current handbook.
- AI chatbot for website: a product site assistant that only says what your documents say.
FAQ
Can the widget answer from more than one space
No. Each widget is restricted to one space. To serve two audiences with different material, create two widgets on two spaces.
What does the widget say when it does not know
It tells the visitor the documents do not contain an answer to that question and lists the closest passages it checked, with pages.
Can I limit which sites load the widget
Yes. Set the allowed domains in the widget settings. Requests from other sites are refused.
Do widget questions use my plan
Yes. Each widget answer counts as 1 question toward the monthly and daily limits of your plan.
Let your documents answer your visitors
Create your account on Business or Enterprise, build a space and paste one tag.